Policies
Safety
Your pet’s safety will always remain my priority! I completed Pet Tech's intensive PetSaver first aid and CPR program. The above photo is my first aid pack that will be on me during all outings. Also, I do not offer off-leash outings or visits to dog parks. These restrictions are in place for your pet’s health and safety. However, your pet will have the opportunity to romp about for a more intense exercise during one of my weekend trek services. If you happen to live on a busy street, I will gladly drive within a reasonable distance in order to walk in a safe environment.
Scheduling & Cancellations
I offer daily, weekly and monthly scheduling. Of course, last minute appointments will be considered if I’m available.
When you schedule a service, please understand there will be a two-hour window for this service to be fulfilled. This will allow for the reasonable expectations for delays from prior visits. For any and all appointments I will do my very best to arrive as close to the requested time as possible.
Cancellations:
>48 hrs: no charge
48-24 hrs: 50% charge
<24 hrs: 100% charge
Heads & Tails
(misc.)
- During your consult, we will develop a package that makes sense to you and your pet's needs. If you have multiple pets, I want to create a plan that is fair. We will go over scheduling, suggested activities based on your pet's overall health, and any special needs your family member may have.
- I will ask clients to provide a back up person in the event of an emergency.
- You have a shy cat or small pet? I empathize with animals who just may prefer to be left alone. I want to provide the most caring service for your little ones as possible.
- I do not offer overnight stays, any vacation service can only be offered for animals that can safely stay in their own home throughout the night.
- Cash and checks are gratefully accepted at the end of each week.